| FAQ
Does Intellectual Property
theft really happen that often?
YES! It is happens everyday and is more common that businesses
would like us to know about.
Here are the facts.
. .
- "Online information theft, including
unauthorized access to corporate secrets, is estimated
to be in excess of $10 billion annually
in the U.S. alone."
- "In a recent Ernst & Young survey
of North American companies, 54% of respondents
admitted to financial losses related to information security
over the past two years."
- "According to a study released by
the American Society for Industrial Security and consulting
firm PricewaterhouseCoopers fortune 1,000 companies
lost more than $45 billion from the theft of
proprietary information in 1999.”
- According to the 2003 CSI/FBI Computer
Crime and Security Surveys (http://gocsi.com),
theft of proprietary information is reported as
being responsible for the most financial loss for the
last 4 consecutive years.
- The 2003 CSI/FBI survey also estimates
that the average corporate financial loss for information
theft is $2.7 million per incident.
Startling facts but true. . .
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Do
I really need this much protection for my documents?
It depends on how important the information is to you
or business. How much damage would it do of it was available
to the public freely? If your information is not too critical,
then you don't need this system. Basic password protection
of the file would work in this situation. However, if you
need more protection and real-time control and tracking
of your document usage, this system is needed.
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Is this type of protection
legal?
Absolutely! File Secure Pro provides copyright protection
and management. This "patent-pending" technology
is protected under the US Copyright Code, Title 17, Section
1201, also called the Digital Millennium Copyright Act (DMCA).
The DMCA prohibits circumvention of access control technologies
employed by copyright owners to protect their works. Specifically,
section 1201 provides that:
"No person shall circumvent a technological
measure that effectively controls access to a work protected
under this title."
Under theDMCA, the US Government has made it illegal to
attempt to circumvent any document security measure that
attempts to control access and use of work protected under
US Copyright Code. They have also made it illegal to create
or sell technology that is designed to circumvent copyright
protection systems and technology.
For more information, please see: http://www.copyright.gov/title17/92chap12.html#1201.
You can download the entire DMCA here: http://www.copyright.gov/legislation/hr2281.pdf
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Your
system seems a bit expensive. Why would I choose File Secure
Pro® over a cheaper protection system?
For what you receive, File Secure Pro® is actually
the most moderately priced solution available. It is comparable
in many ways to systems costing well over $15,000. Yes,
there are systems cheaper than File Secure Pro however make
sure you know what you are getting before you put your document
security at risk.
-
First, you should rely on only registered Adobe Solution
Network Developers. These are companies approved by Adobe
to develop applications for their PDF document format.
We have been registered ASN Developers since 2001. To
find us, click
here.
-
Second, any application that attempts to modify or
control viewing of a PDF file via Adobe Reader will require
an authorized Adobe Reader DRM Plug-in key. To obtain
this key, requires a license from Adobe. Due to the high
cost, there are very few companies that actually have
an authorized reader plug-in. Without it, these companies
risk being heavily fined and/or shut down by Adobe, leaving
your document protection at risk.
You must be aware of this when considering solutions.
Adobe has strict rules on what you can and cannot do to
modify Adobe Reader. Some companies are altering the Reader
interface and file menus. These are blatant violations
of Adobe's usage policies. Maybe they just do not know
the rules Adobe has in place, or maybe they are just hoping
they don't get caught! Either way, you lose in the end.
Once Adobe catches up with this illegal activity, they
will be shut down.
-
Third, make sure that your data is safe. Users and
files on the File Secure servers are backed up daily to
a private network location for security. In case of a
power failure we have a Cummins 313kva Diesel Backup generator
that engages automatically in case of power failures.
- Finally, we urge you to compare features. There is no
system available today that provides the complete PDF protection,
document distribution, payment system integration and overall
database management that comes with File Secure Pro.
Here is a good overview of some of the "real-time"
document protection systems currently available: http://www.protectionreview.com/overview.html
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What
type of files does File Secure Pro protect?
The system was designed primarily to protect PDF files,
but it can encrypt and protect almost any file type, including
software programs and compiled HTML ebooks. This allows
you to distribute, monitor and control user access to those
files. However, most of the advanced protection features
are only available for PDF documents.
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I use another system that
says they are 100% secure. Is this possible?
PDF files are meant to be an easily distributed and viewed
file format. By nature they are very easy to view, edit
and distribute. The file format was designed them this way.
Adobe succeeded in making a popular viewing format, but
what they did not foresee is that people would want to distribute
private and sensitive PDF documents via the Internet and
E-mail. Due to the lack of sufficient security in the current
viewing applications, distribution of sensitive information
is not advised. There are too many security holes that can
simply allow your data to be stolen.
When a company says their product "Protects PDF files",
in most cases it is unlikely that they totally protect them.
They are basically saying, "We added some security
to PDF files, but we hope you don't see the loopholes we
could not fix"! To be totally protected you must cover
all the major security holes and flaws.
In order to be totally protected, the PDF security system
you use MUST:
-
Prevent saving a copy of file.
-
Prevent emailing of file and exporting or extracting
pages from file
-
Prevent copying of file from the TEMP folder
-
Prevent copying file and text to the clipboard
-
Prevent redistilling of the
file (this includes preventing: printing-to-FILE, printing-to-PDF,
printing-to-TIFF)
-
Prevent unlimited, uncontrolled printing of file
-
Prevent access to file without permission
- Watermark all printed pages
No system is 100% unbreakable, but you must at least cover
the obvious bases. Any system you use must address the above
issues to be considered "complete" protection.
If it does not, forget it and move on.
File Secure Pro protects all of the above and more. It
makes theft and unauthorized use extremely difficult and
unlikely for even the most determined individuals.
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This
system allows you to control who is accessing your information
and when. It is ideal for the following users:
-
The protection system will make sure that your software
cannot be re-distributed, copied or opened by unauthorized
users.
-
The real-time security allows you to control credit
card fraud and returns easily and efficiently by simply
revoking the user’s access to that file.
-
The broadcast feature allows you to notify users
of updates or any specials you may have.
-
The automatic distribution feature allows seamless
order process and receipt of file by the user.
E-book
Sellers:
-
The protection system will make sure that your
PDF Ebook cannot be re-distributed, copied or opened
by unauthorized users.
-
The real-time security allows you to control
credit card fraud and returns easily and efficiently
by simply revoking the user’s access to that
Ebook.
-
The broadcast feature allows you to notify users
of updates or any specials you may have.
-
The automatic distribution feature allows seamless
order process and receipt of file by the user.
RESALE
RIGHTS CONTROL
If you offer resale rights to your documents or software,
the File Secure Pro protection system allows you to provide
others with licenses to sell or distribute your files
and software.
1. You provide the licensee with a specific number of
pre-generated access keys for your file.
2. Once those keys are used, the licensee must obtain
additional license keys from you.
3. You can control all aspects of file usage and access
by those pre-generated licenses.
-
File Secure Pro allows you to distribute
viral documents and software while at the same
time creating a database of prospects.
-
You can use the manual distribution feature
or the broadcast feature to send those prospects
pertinent, time-senstive offers and messages
about your products and services.
-
For those who publish a private monthly or weekly
newsletter, the File Secure Pro system will make distributing
the newsletter to your subscribers quick and easy. Just
generate a list of all active newsletter subscribers
and then subscribe them automatically to the current
issue. The system will instantly send subscribers a
download link to the new file and their access information.
-
The protection system will make sure that
your newsletter cannot be re-distributed, copied
or opened by unauthorized users.
-
In addition to protecting your newsletter
from illegal use or distribution, it
also allows you to cancel a subscription
at anytime.
-
The broadcast feature allows you to notify subscribers
of updates or any specials you may have.
-
When you need to email samples of your unique design,
schematics and concepts, File Secure Pro protection
ensures that your information will not be stolen or
used in an inappropriate manner.
-
You have the ability to limit access to your document,
prevent copying, sharing screen capture and printing.
-
You can also set an expiration period on the document
so it is locked after a specified number of minutes,
hours or days.
Writer/Copywriters/Researchers:
-
Securely send your manuscripts and drafts to clients
without fear of misuse.
-
You can control their access to your drafts, allowing
them to view the information, but preventing any unauthorized
copying, screen capture, printing or distribution.
-
If they choose to cancel the contract, you can simply
lock the file preventing further access.
Corporate
Administrators:
-
Allows the secure distribution and access control
of your sensitive inter-office documents.
- Active, Persistent protection when documents go beyond
your "perimeter".
-
Provides a full accounting and traceable audit trail
of the document usage. You will always know who has
your document and what they are doing with it.
- The protection system will make sure that your documents
cannot be re-distributed, copied or opened by unauthorized
users.
- File Secure Pro reduces the risk of intellectual property
theft. Allowing you to control your company's intellectual
capital assets without compromising the security or increasing
risk of loss.
-
Gives you the ability to send clients sensitive contracts
and documents while still maintaining use and access
to the sensitive information.
- The protection system will make sure that your documents
cannot be re-distributed, copied or opened by unauthorized
users.
- Provides a full accounting and traceable audit trail of
the document usage. You will always know who has your document
and what they are doing with it.
-
Provides HIPAA compliant methodology to send and
protect private information by allowing you to:
1. Protect information transmitted across the Internet.
2. Protect usage and distribution of information throughout
it's lifecycle.
3. Monitor and track usage of protected information
4. Lock information permanently to prevent further access.
What does this system cost?
File Secure Pro is a monthly system. There are no contracts
or fees. You simply pay as you go and can cancel at any
time. Click
here for current pricing information.
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Does this system secretly
transmit sensitive information about my users or websites
they visit?
No. File Secure Pro applications do not secretly monitor,
transmit or store information about the websites they visit.
It does not log their private usernames or passwords and
does not relay any private information about their internet
activity.
File Secure Pro is designed to monitor and control usage
of it's protected documents. To do this, it must transmit
minimal, non-sensitive data that pertains to the use, tracking
and control of the secured file.
During registration, it also transmits some personal data.
The personal data transmitted can consist of 1) the user's
IP Address, and 2) information that they submit when registering
the protected file.
For more information, please read our user privacy statement
in SECTION 8 of our Terms
of Service Agreement and/or SECTION 14 of our End
User License Agreement.
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Can you
view or access our protected files?
No. Once you encrypt and upload a file it then requires
a password to open. And we cannot get a password unless
you give us one.
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What Operating System does
File Secure Pro require?
The File Secure Pro system is designed to work with Windows®
98/2000/XP. It has also been tested successfully with Windows
XP SP2 and Windows Vista.
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Does File Secure Pro allow
protection for MAC users?
Not at this time. File Secure Pro protected files will
not open on MAC systems.
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What
is the cancellation process and charge? Are their any rules
or fees involved?
File Secure Pro is a monthly service. There are no contracts,
cancellation rules or hidden charges. You can cancel this
service anytime. Upon cancellation you will be charged a
final amount based on your unbilled usage. Note, that if
you cancel within the first 30 days, you will not be billed
this final usage amount. For more information, please read
SECTION 6 of our Terms
of Service Agreement.
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Will my files still remain
protected if I cancel your service?
Yes. When you cancel your account, your files will all
be locked so that there is no unmonitored access. Before
cancellation, it is recommended that you notify your users
of this change and provide and alternate viewing method
for your file. As a courtesy for large accounts in good
standing, we can delay locking the user files for up to
30 days after cancellation if needed.
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Does
this work with Windows XP SP2?
Yes. File Secure Pro is fully compatible with all version
of Windows XP including the problematic SP2 upgrade.
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Does
your service remove security from an existing PDF file?
No. File Secure Pro is compliant with Adobe's PDF Policy
on maintaining the integrity of a protected document. File
Secure Pro does not alter or remove any existing document
usage or access protections settings for a master PDF file.
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